Privacy Policy

Welcome to Hedge Trimming Hoxton. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and other similar information.
Non-Personal Identification Information: Browser name, type of device, IP address, and browsing behavior.
Usage Data: Information on how you access and use our services.

1.1 Personal Identification Information

When you schedule a service or contact us, you may provide personal information such as your name, address, telephone number, and email address. We use this information to:

Process and manage your service requests.
Communicate with you regarding your services.
Improve our customer service and support.

1.2 Non-Personal Identification Information

We collect non-personal data to enhance your experience. This includes information such as your browser type, device type, and IP address. This data helps us:

Understand how visitors use our website.
Improve website functionality and user experience.
Analyze trends and user behaviors.

2. How We Use Your Information

Your information is used for various purposes, including:

Providing Services: To deliver and manage the hedge trimming and landscaping services you request.
Communication: To respond to inquiries, send updates, and provide customer support.
Improvement: To enhance our services, website, and customer experience based on your feedback and usage patterns.
Marketing: With your consent, to send promotional materials and updates about our services.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you.
Legal Requirements: We may disclose your information when required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

Your personal information is protected through various security measures. We implement administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: Under certain circumstances, you can request that we delete your personal information.
Opt-Out: You may opt out of receiving marketing communications from us at any time.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and understand how you interact with our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we do not accept any responsibility or liability for their policies or practices.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. It is your responsibility to review this policy periodically to stay informed about how we are protecting your information.

10. Acceptance of Terms

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Hedge Trimming Hoxton operates, without regard to its conflict of law provisions.

12. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

13. International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

14. Third-Party Services

We may integrate third-party services, such as analytics and advertising platforms, which may collect and use your information. Please review the privacy policies of these third parties to understand how they handle your data.

15. User Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

16. Feedback and Complaints

If you have any feedback or complaints about our privacy practices, please contact us through the appropriate channels provided on our website.

17. Severability

If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.

18. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and Hedge Trimming Hoxton regarding your privacy and supersedes all prior agreements and understandings.

19. Updates and Maintenance

We continuously review and update our privacy practices to ensure the highest level of protection for your personal information. This Privacy Policy reflects our current practices and may change over time.

20. Consent

By using our services, you consent to our Privacy Policy and agree to its terms.